Shareholder service is available at the contacts below:

Provided on business days from 9 am to 6 pm

Via email through the Pre-Service channel: preatendimentoescritural@itau-unibanco.com.br, where the client is guided with instructions to follow the processes of

• Registration Updates (Individuals and Legal Entities), Position Inquiry, Shareholding History and Payment Statement (Individuals), Income Statements (Individuals and Legal Entities)
  
  For greater convenience, shareholders who are Itaú account holders can check their shareholding position via Bankline by following the path below.:
• Menu > Investments > Investment Statement > Product > Shares registered with Itaú > Transaction statement > Fill in the requested fields with the period and Itaú custody details
  Additionally, for shareholders using Android mobile devices, a registration update is available via the Íon app, following the path below.:
• Open the ION app > Tap the top right corner of the screen (profile) > Tap “My Account” > Update your registration details