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Sustainability Report

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Environmental management

Our environmental management follows the commitment to sustainable development, constantly seeking to reduce the impacts of climate change, increase operatinal eco-efficiency, efficient consumption of natural resources, manage the life cycle of products and expand the assortment for recycling. In the 2021 Annual Report, it is possible to find our main actions related to the topic, such as carrying out, for the 12th consecutive year, the inventory of greenhouse gas emissions, in accordance with the guidelines of the Brazilian GHG Protocol Program. Since 2020, we have a “carbon neutral” operation, offsetting our direct and electricity emissions. Today, we have one of the largest eco-efficient fleets in the Brazilian e-commerce and we constantly seek to increase the use of renewable energy in the operation, in addition to using less polluting solutions for our packaging. In addition, committed to transparency and compliance with SDG 13, we signed the Business Ambition for 1.5°C and the Net Zero 2030 (B Corp Climate Collective), aiming to develop a science-based target (SBTi) and achieve the Net Zero 2030 (B Corp Climate Collective). Learn more on page 115 of the Annual Report. Our main goals are to neutralize 100% of our emissions by 2025 and have 100% renewable energy in operation by 2030.

Social Impact

We have developed several initiatives that reaffirm our commitment to reducing inequalities. In partnership with the logistics startup Favela Brasil Xpress, we created Americanas na Favela, an initiative that promotes, for the Brazilian population living in the community, the inclusion of addresses in the delivery network, training and income generation (learn more on pages 95 to 97 of the RA). Americanas Social Marketplace is our marketplace focused on organizations and businesses with a social impact, with 100% of the profit from products sold going to the institutions, enabling them to increase their resources and generate value in communities. In addition, we offer training, through the Americanas Marketplace platform and with the right to a certificate (p.99 and 100 of the RA). Combining forest protection with social impact, in partnership with the Sustainable Amazon Foundation (FAS), we impact more than 3,200 families in riverside and indigenous communities in the Amazon through four fronts: Environmental Education and Waste Management, Digital Inclusion and Technological Training, Fostering Entrepreneurship and Literacy improvement (page 98 of the Annual Report). Through the 1 Million Opportunities project, we entered into a partnership with UNICEF to reduce school dropout, generate jobs and promote the Menstrual Dignity initiative for vulnerable young people (page 103 of the Annual Report).

Diversity and Inclusion

To collaborate in the fight against racism, we joined MOVER — a movement for racial equity for the promotion of blacks in leadership positions. Mover’s goal is to collectively create 10,000 black leadership positions in the corporate market by 2030. Committed to diversity and to making the corporate environment increasingly inclusive and diverse, we started the Journey of the Seal Yes to Racial Equality, with racial literacies and affirmative actions for the more than 44 thousand members of the Americanas S.A. ecosystem, in partnership with ID_BR. In defense of diversity and inclusion, we developed the Women in Technology project, which aims to reduce gender inequality in the technological environment. More than 50% of our leadership is female and we want to have this representation in technology as well.

More information can be found on pages 76 to 78 of the Annual Report.

Value Chain Engagement

Our wide range of products is possible thanks to our supply chain, made up of more than two thousand suppliers. We require from our critical suppliers the certification of the ABVTEX Program and compliance with the audit carried out by DNV GL. In 2021, 100% of new Private Brand suppliers were selected based on socio-environmental criteria (learn more on pages 105 to 109 of the Annual Report). At Americanas Marketplace, we have implemented internal mechanisms to monitor sellers to combat the sale of counterfeit or inappropriate products, in addition to providing a course on the subject, so that the seller is prepared at all points (learn more on pages 56 and 100 of the Report Yearly). We created Americanas + Clima, a platform that helps customers identify products with one or more reliable sustainable certifications that help to reduce the impacts of climate change, as well as encourage product sellers and suppliers to seek the appropriate certifications, thus expanding , the positive impact of your business. Our goal is to have 20,000 certified products on the platform by 2023 (learn more on page 71 of the Annual Report).

Acknowledgments and Commitments

Committed to sustainable growth and value creation, since 2013 we have been acting in line with the United Nations (UN) Global Compact and we are committed to the 2030 Agenda to achieve the 17 Sustainable Development Goals (SDGs). We are part of the Instituto Ethos de Empresas e Responsabilidade Social, where we sign pacts related to diversity, inclusion, human rights and integrity. Our performance continues to generate recognition and for the eighth year in a row, we were included in the B3 Corporate Sustainability Index (ISE) portfolio, for the 12th year we remained in the B3 Carbon Efficiency Index (ICO2) and we were selected as one of the companies with the best climate management in the climate resilience index (ICDPR-70), which uses the Carbon Disclosure Project (CDP) questionnaire as a basis. We were also included in the selected group of Brazilian companies that were listed in the Dow Jones Sustainability Index (DJSI) and we were recognized as one of the most sustainable companies in the world, with the award of “Industry Mover”, for presenting the greatest evolution in the sector.

Priority SDGs

We act in line with the UN Global Compact and the 2030 Agenda. Based on the materiality study, we define the ESG Strategy, set goals in accordance with our priority SDGs and develop projects to achieve them:

  • SDG 4 – Quality Education: We share knowledge with young people in social vulnerability and encourage the qualification of our team and sellers.


  • SDG 5 – Gender Equality: More than 50% of our leadership is female and we seek to promote gender equality in technology positions.


  • SDG 8 – Decent Work and Economic Growth: We have a relevant role in the economic development of small businesses by encouraging entrepreneurship.


  • SDG 10 – Reduce Inequalities: We focus our efforts on reducing social inequalities, with the development of communities and local professionals, especially in the favelas.


  • SDG 13 – Climate Action: We monitor business emissions and promote continuous mitigation of Greenhouse Gases through innovative processes.


See our goals and projects on pages 46 to 50 of the Annual Report.